Why

Many companies are overwhelmed when it comes to successfully promoting the Microsoft 365 Apps and Services or generally simply new applications.

The motto is: facts instead of opinions, stories instead of functions, emotions instead of processes.

We are convinced that new technologies cannot be introduced with the existing methods. Therefore we have created “User Adoption as a Service” to support our customers not only in technical matters.

Approach

  • We approach the user adoption issue iteratively. The framework “User Adoption as a Service” provides four campaigns.
  • We rely on the interim results of our Productivity and Modern Workplace services.
  • We bring a suite of user adoption activities per campaign.
  • We adjust these with you and implement them iteratively together with you. The results and findings gained from this form the basis for further actions.
  • We always work together with you iteratively according to time and material. We visualize and steer the work activities with the help of Kanban Board.
  • We are partners and always put the customer value in the center of attention.

Offer

  • We help you to create a environment for user adoption. We design the internal user adoption team with you and organize the roles, events and artifacts.
  • As facilitator we support the team and the vision and help to set intermediate goals and measurement criteria.
  • We offer you the user adoption campaigns as a package or individually:
  • Discovery (trigger Curiosity and Enthusiasm), Onboarding (create Understanding), Productivity (generate Value), Mastery (enable Automation).
  • We support you practically in your projects by acting as Microsoft 365 Trainer or User Adoption Owner in your company on an interim basis and introducing your employees to the Microsoft 365 Apps/Services and change principles and practices.

Your Experts