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Securely Deploy and Scale Microsoft Agent 365

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Microsoft Agent 365

Gain visibility into your AI agents. Control access. Reduce risk. Scale securely.

AI agents are becoming an integral part of the modern workplace. As their numbers and autonomy increase, organisations need greater visibility, clear ownership, and stronger control. Experts Inside helps you introduce and operate Microsoft Agent 365, from initial guidance through to secure day-to-day operations.

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What is Microsoft Agent 365?

Microsoft Agent 365 is the central management platform for monitoring, controlling, and securing AI agents within the organization.  The platform provides visibility into your agent landscape and helps IT and security teams control identities and access, enforce governance policies, and reduce security risks.

Microsoft Agent 365 extends existing Microsoft identity, security, and compliance capabilities to AI agents. Microsoft Entra, Microsoft Defender, and Microsoft Purview support areas such as identity and access management, data security, compliance, and threat protection.

Scale AI Agents. Is Your Organisation Ready?

AI agents can automate tasks, accelerate processes, and enable new ways of working. At the same time, they introduce new security and governance challenges. Agents operate with permissions, access data, connect to tools, and can trigger actions autonomously. Without central oversight, risks such as data leakage, prompt injection, excessive permissions, and unclear accountability can quickly become difficult to manage.

Which agents are active in your organisation? · Who owns them? · What can they access? · How are they governed? · How do you ensure they don't introduce new risks?

Limited Transparency

Many organisations lack a central view of which AI agents are active, what tasks they perform, and how widely they are being adopted.

Uncontrolled Access

AI agents can access data, applications, and tools, sometimes with permissions that are too broad or have not been adequately vetted.

Unclear Responsibilities

Responsibility for an agent's behaviour, permissions, changes, and lifecycle is often not clearly defined, creatin operational risk.

New Security Risks

Prompt injection, data leakage, manipulated actions, or the misuse of agent privileges create new security vulnerabilities for companies.

How Our Experts Assist You

Our experts support you throughout every stage of your Agent 365 journey, from initial guidance and planning to establishing the right governance and security foundations, and ultimately ensuring secure, scalable operations.

Whether you're just getting started with AI agents or looking to strengthen oversight and control across an existing agent landscape, you can begin with the service that best matches your current needs and objectives.

Agent 365 Discovery Agent 365 Discovery

Understand Agent 365 and define the next step.

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Agent 365 Foundation Agent 365 Foundation

Establish transparency and clear lines of responsibility from the very beginning.

 
Agent 365 Implementation Agent 365 Implementation

Set up a controlled and secure Agent 365 environment.

 
Agent 365 Premium Implementation Agent 365 Premium Implementation

Integrate agent governance into your company-wide control framework.

 
Agent 365 Practice Agent 365 Managed Practice

Keep your agent landscape secure, compliant, and up to date.

 
Experts Inside_Agent 365 Book Your Readiness Call

 

  

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How Our Customers Benefit

We help you and your organization simplify IT operations, strengthen security, and improve the user experience. The key to this is replacing outdated systems with a modern, Microsoft-based workplace. Learn how you can successfully transform your digital environment with Experts Inside by your side.

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USM Redesigning Workplaces

How USM Modernized Its Collaboration with Microsoft 365

USM had long considered modernizing its IT infrastructure and migrating to the cloud, but hesitated due to concerns about storing data abroad.

USMRedesigning Workplaces

How USM Modernized Its Collaboration with Microsoft 365

USM had long considered modernizing its IT infrastructure and migrating to the cloud, but hesitated due to concerns about storing data abroad.

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Weleda_Together into the Digital Future
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Weleda On the Path to a Digital Future

Weleda’s Modernized Workflows

Learn how you can break new ground together with Experts Inside as a Microsoft Modern Workplace partner. Discover how we can help you modernize your work processes, improve collaboration, and create sustainable digital solutions.

WeledaOn the Path to a Digital Future

Weleda’s Modernized Workflows

Learn how you can break new ground together with Experts Inside as a Microsoft Modern Workplace partner. Discover how we can help you modernize your work processes, improve collaboration, and create sustainable digital solutions.

Continue reading

Discover our complete Agent 365 service portfolio

Get a clear overview of how Experts Inside supports organisations with Microsoft Agent 365, from initial guidance through governance, implementation, and scaling to ongoing operations.

The overview document covers:

  • Agent 365 Discovery

  • Agent 365 Foundation – Observe & Govern

  • Agent 365 Implementation

  • Agent 365 Premium Implementation

  • Agent 365 Managed Practice

Download the complete overview of our Agent 365 services, learn what each phase entails, and find the right starting point for your business.

Our Microsoft Agent 365 Experts

Our Microsoft experts combine experience in the Modern Workplace, Security, and Microsoft Cloud with deep expertise in building secure and governed AI environments.

Looking for the right starting point with Microsoft Agent 365?

Our experts can help you better understand the platform, assess its relevance for your environment, and define the next steps that make sense for your organisation.

Frequently Asked Questions About Microsoft Agent 365

For which organisations is Microsoft Agent 365 relevant? Microsoft Agent 365 is particularly relevant for organisations that are already using AI agents or looking to scale their adoption. As more agents gain access to business data, applications, and tools, centralised visibility, clear ownership, and consistent governance and security policies become increasingly important.
What are the system requirements for Microsoft Agent 365?
The prerequisites for Microsoft Agent 365 depend on the respective licensing and usage scenario. Since 1 June 2026, enterprise customers require Microsoft 365 E5 as a prerequisite for new Agent 365 purchases. Separate licensing requirements apply to Frontline Workers and SMEs. Therefore, the licensing model that is suitable for your organisation should be evaluated individually.
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How does Microsoft Agent 365 support governance and security?
Microsoft Agent 365 creates a central overview of the agent landscape and supports organisations in governing and securing AI agents throughout their entire lifecycle. Microsoft Entra supports the management of identities and access, Microsoft Purview supports data security and compliance, and Microsoft Defender supports the detection and mitigation of security risks.
What is the difference between Microsoft Agent 365 and Microsoft Copilot Studio?
Microsoft Copilot Studio is used to create and customise AI agents. Microsoft Agent 365, on the other hand, provides a central control layer for transparency, governance, and security of AI agents across the organisation. Agents created in Microsoft Copilot Studio are automatically integrated into Microsoft Agent 365 and appear in the central Agent Registry.
How do I get started with Microsoft Agent 365?
The right starting point depends on how far your organisation has already progressed in its use of AI agents. At the outset, it should be clarified which agents and use cases already exist or are planned, which governance and security requirements exist, and which technical prerequisites must be fulfilled. Experts Inside supports you with this, from initial orientation and discovery through governance and implementation to ongoing operations.

Recommended Resources

Discover Our Services

User Adoption / Business Automation / Modern Workplace / Artificial Intelligence / Productivity / Work Style / Security / Infrastructure / Microsoft Azure / Trusted Advisor / Workshops

Procedure

  • We encourage you to reflect on the new ways of working and consider how to implement them. The goal is to create a work environment in which the following elements play a role: meaning and purpose, focus, communication and collaboration, community, and professional development.
  • We approach this transformation holistically and complement it with our services.
  • For cultural change and work processes, we rely on “Work Processes”; we find the right technologies and tools in “Productivity”; to ensure they are used correctly, we rely on “User Adoption”; and to achieve maximum digitization of business processes, we have “Business Automation” at our disposal.
  • We always work with you on an iterative, time-and-materials basis. We visualize and manage our work activities using a Kanban board. We work in a spirit of partnership and always prioritize the customer’s benefit.

Offer

  • Using our assessments, we review all technical aspects related to the modern workplace. The focus is on Microsoft 365 apps and services and their secure use on both business and personal devices.
  • We review your existing infrastructure and show you—from a technical perspective—the path to the modern workplace.
  • Our Experts Managed “Workplace as a Service” forms the foundation for the modern workplace.
  • We’ll show you how your employees can achieve greater focus through visualization and work management.
  • Improve the effectiveness of your communication by using communication channels and chats instead of emails.
  • Become more productive when collaborating, thanks to the ability to share and edit documents simultaneously and integrate the information and apps needed for work.
  • Be happier with the ability to work anytime, anywhere—always supported by secure connections and devices.

Our Experts